Information We Collect

viremolathu collects information you provide directly to us when creating an account, using our business activity analysis platform, or contacting our support team. This includes your name, email address, business details, and financial data you choose to analyze through our services. We also automatically collect certain technical information about your device and how you interact with our platform, including IP addresses, browser types, and usage patterns.

When you upload business documents or financial statements for analysis, we process this information to provide you with insights and recommendations. We understand this data is sensitive and handle it with the highest level of security and confidentiality. Our systems also collect information about your preferences and settings to personalise your experience on our platform.

How We Use Your Information

Your information helps us deliver personalised business analysis services and improve our platform's functionality. We use your business data to generate reports, identify trends, and provide recommendations specific to your industry and company size. Technical information helps us optimise performance, fix bugs, and develop new features that benefit all users.

We may also use your contact information to send important updates about our services, security alerts, or changes to our terms. These communications are essential for maintaining your account security and keeping you informed about platform developments. You can control non-essential communications through your account preferences at any time.

Information Sharing and Disclosure

viremolathu does not sell, rent, or trade your personal information to third parties. We only share your information in specific circumstances that are necessary for providing our services or as required by Australian law. When we do share information, we ensure it's done securely and with appropriate safeguards in place.

We work with trusted service providers who help us deliver our platform services, such as cloud hosting providers and payment processors. These partners are contractually bound to protect your information and can only use it for the specific purposes we've authorised. We carefully vet all third-party providers to ensure they meet our strict security and privacy standards.

In rare cases, we may disclose information if required by law, court order, or government request. We will notify you of such requests unless legally prohibited from doing so. We also reserve the right to share information if we believe it's necessary to prevent fraud, protect our users' safety, or defend our legal rights.

Your Privacy Rights Under Australian Law

Under the Australian Privacy Principles (APPs) and the Privacy Act 1988, you have several important rights regarding your personal information. These rights ensure you maintain control over how your data is collected, used, and stored by viremolathu's platform.

To exercise these rights, contact our privacy team using the details provided below. We'll respond to your request within 30 days and may ask you to verify your identity to protect your information from unauthorised access.

Data Security and Protection

We implement multiple layers of security to protect your business and personal information. Our technical safeguards include encryption of data both in transit and at rest, secure server configurations, and regular security audits by independent experts. All data is stored in Australian-based servers that comply with local data protection requirements.

Our staff receive regular training on privacy and security best practices, and access to your information is strictly limited to employees who need it to perform their job functions. We also maintain detailed audit logs of who accesses what information and when, ensuring accountability and enabling us to detect any unusual activity quickly.

While we take extensive measures to protect your information, no system is completely immune to security risks. We continuously monitor for threats, apply security patches promptly, and have incident response procedures in place. If a security incident occurs that affects your data, we'll notify you and relevant authorities as required by Australian law.

Data Retention and Deletion

We retain your personal and business information only as long as necessary to provide our services and comply with legal obligations. Active account data is maintained while your subscription is current and for up to 12 months after cancellation to allow for account reactivation. Financial analysis data may be retained longer if required for regulatory compliance or tax purposes.

When data reaches the end of its retention period, we securely delete it from our systems using industry-standard data destruction methods. You can also request immediate deletion of specific data types through your account settings or by contacting our support team. Some information may need to be retained longer to meet Australian business record-keeping requirements.

International Data Transfers

Your data is primarily stored and processed within Australia to ensure compliance with local privacy laws. However, some of our service providers may process information in other countries with adequate privacy protections, such as the European Union or countries with equivalent data protection standards.

When international transfers are necessary, we ensure appropriate safeguards are in place through standard contractual clauses, adequacy decisions, or other approved transfer mechanisms. We never transfer data to countries without adequate privacy protections, and you'll be informed if our data processing locations change significantly.

Cookies and Tracking Technologies

viremolathu uses cookies and similar technologies to enhance your browsing experience and provide personalised services. Essential cookies are necessary for basic platform functionality, such as maintaining your login session and remembering your preferences. We also use analytical cookies to understand how users interact with our platform and identify areas for improvement.

You can control cookie settings through your browser preferences or our cookie management tool available in your account settings. Blocking certain cookies may limit some platform features, but core business analysis functions will remain available. We don't use advertising cookies or share cookie data with marketing companies.

Updates to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our services, legal requirements, or privacy practices. Significant changes will be communicated through email notifications and prominent notices on our platform at least 30 days before they take effect. We encourage you to review this policy regularly to stay informed about how we protect your information.

The date at the top of this policy indicates when it was last updated. If you continue using our services after policy changes take effect, you're accepting the updated terms. If you disagree with any changes, you can close your account and request data deletion before the new policy becomes effective.